Promoting better communication between you and your website
visitors! MVI SPY has released an instant communication tool that
can be made operational in less than an hour.
The website tool allows visitors to click a “chat live” link and speak
directly with your website staff. The tool also provides “ pro active chat” that enables the website staff to initiate a conversation with
a website visitor.
This is Instant communication made directly between two parties
a one-to-one chat, so other visitors won’t be able to view private
chat sessions. The chat dialogue is stored in the database and
available only to website owners for later review.
Unlike conventional Internet communication MVI SPY “Chat Live”
allows both the site visitor and the site owner to initiate live chat
conversations. Since “live chat” service uses web based platform,
visitors do not need to download or install anything.
The website staff can view the information about the website visitor;
in real time before, during and after chatting with the visitor. These
details are available IP address, company name, pages viewed,
time of site, return or unique visitor, keywords and search engines
searched.
To initiate the MVI SPY “live chat” service, website managers need to
register and create a script and place the script on your site. The “live
chat” icon will display website staff status. (available, busy or offline)
and if staff not available the visitor can leave email message.
If you wish to try this communication tool on a 30 day free trial click here.
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