Promoting better communication, and correlating knowledge
about web site visitors action in one step. Chat conversations
are recorded enables users to find insights how to improve
sales, support and your website.
The system retains all chat conversations by time period and
provides the corresponding visit history. Displaying the name
of operator that handled the chat and the visitors IP name and
address, pages viewed, keywords searched and all actions
of visitor while on the site.
MVI SPY website tools allows you to easily review all chat
conversations with related data such as: the keywords
searched, the ads clicked to see your products, the visitors
IP name and address, time on what pages, visitor events
such as purchase and registration, what referring site was
used to find your site and all events triggered.
Unlike conventional chat and analytics systems MVI SPY
promotes the connectivity of chat history with visitor actions.
MVI SPY is proud to bring you the next advancements in chat
and analytics. We will continue to bring new advancements to
our users ever quarter.
To initiate the MVI SPY "live chat" service, website managers
need to register and create a script and place the script on your
site. The "live chat" icon will display website staff status.
(available, busy or offline) and if staff not available the visitor
can leave email message which is also available for review.
|