Website Visitor Tracking
Monitor web site traffic, identify visitor company name, address by IP look up, pages viewed, search engine and keywords searched, trails followed, time on each page, unique hits (unique visitor IP), referring site, bounced pages, top enter & exit pages, browser Type, geographic region, and operating system.
Who's on Your Site Now!
Watch visitors arrive at your site move from page to page, all the time gathering information about where the visitors came from, what keyword they used to find your site, displaying visitors name and address, what pages they visit, and allowing you to communicate via live chat.
Display Visitor IP Name Address
Without the visitor filling out any registration forms! The new "Best of Industry" software developed by MVI SPY provides contact info about all visitors automatically as determined by the IP used by that visitor.
Custom Analytics Report
SPY has created a report writer that allows you to search by combination of 15 criteria over any time period and display 18 different fields of data that matches the search criteria; then save or export the file. The custom report writer alone makes MVI SPY the most valuable analytics system in the industry. Used by analyst to refine and track important web visitor traffic.
Live Chat Makes you Efficient
Chat with visitors in real-time and provide live assistance to visitors when they need help.
Live Chat Works
Adding live visitor chat to your web site will improve your visitor’s experience. Adding live chat to your site shows the visitor that you are a genuine business with real people ready and waiting to assist. Even if visitors don't use live chat tools, the impression created is that your company is all about service and support.
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Proactive Online Chat
Below is an example of the Proactive Live Chat notification which pops up in the upper right corner of your site when you have Proactive Live Chat enabled. Click the "Yes" button below and then select the sales department to launch a live chat. If sales is not currently available, you will be prompted to leave a message for our sales department.
Support Solution
Provide effective online customer support while reducing costs. Maximize agent efficiency and workflow with multitasking and a shared knowledge base in an easy-to-use display.
What Is Important To Track
MVI software enables site owners to set event triggers. When these predefined events occur the data is placed into admin section, alerts are emailed and or the data could be transferred to sales or CRM software. The system is easy to set up and alerts are available in minutes. The system promotes decimation of knowledge about web visitor’s use of your site.
Web Sales Alert Via Email
Real-Time sales leads are fresher leads and therefore better sales prospects. Our software provides all the tools necessary to automate the web site tracking of prospects, email alerts and/or insert predefined prospects into sales tracking system.
Supply Online Leads To sales Staff In Minutes
Form submission data along with mviSPY visitor tracking information can be seamlessly inserted into our Sales Lead Management software. Click the link below to display the information as it would appear in our Sales Lead Management system.
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